Plans & pricing
How Lumio plans, product limits, overage, and billing work.
Lumio bills per workspace on flat plans with product limits — not credits. The plan price covers the AI work (scoring, enrichment, voice synthesis) for everything within the limit. Products beyond the limit are billed at a per-product overage rate.
Each workspace has its own subscription. An organization can run multiple workspaces (one per store), each on its own plan.
Plans
| Plan | Price | Products included | Overage |
|---|---|---|---|
| Free | $0 | 50 | Hard cap |
| Professional | $99/mo | 500 | $0.20 / product |
| Elite | $349/mo | 5,000 | $0.15 / product |
| Enterprise | Custom | Custom | Custom |
The Free plan is a hard cap — products beyond 50 aren’t scored or scanned. Professional and Elite include per-product overage so workspaces don’t have to pre-size to peak inventory.
What each plan unlocks
| Feature | Free | Professional | Elite | Enterprise |
|---|---|---|---|---|
| AI Readiness Scoring | ✓ | ✓ | ✓ | ✓ |
| Schema Health audit | ✓ | ✓ | ✓ | ✓ |
| AI Content Enrichment | ✓ | ✓ | ✓ | |
| Shopify Delivery (metafield push) | ✓ | ✓ | ✓ | |
| Enrichment Feedback | ✓ | ✓ | ✓ | |
| Voice Rules | ✓ | ✓ | ✓ | |
| Brand Documents | ✓ | ✓ | ||
| Google Analytics integration | ✓ | ✓ | ||
| Agentic Traffic | ✓ | ✓ | ||
| AI Benchmarks | ✓ | ✓ | ||
| Feed Optimization | ✓ |
Billing providers
Lumio supports two billing providers:
- Shopify Billing — Workspaces installed via the Shopify App Store are billed through Shopify’s Billing API. Invoices appear on the Shopify bill.
- Stripe — Workspaces created directly are billed through Stripe.
Each subscription tracks its provider so plan changes, cancellations, and renewals route correctly.
What happens at the limit
When a workspace nears its product limit, the Manage page shows the current product count and the limit. Behavior on plans with overage:
- New products beyond the limit are billed at the overage rate at the end of the period.
- Scoring and enrichment continue to work above the limit.
Behavior on Free (hard-cap):
- Above 50 products, the catalog stops accepting new ones until the workspace upgrades or trims the catalog.
Plan changes and cancellations
From Manage in the workspace:
- Upgrade takes effect immediately. Higher limits and unlocked features become available right away.
- Downgrade takes effect at the end of the current period. The workspace keeps the higher tier’s features until then.
- Cancel ends the subscription at the end of the current period. The workspace reverts to Free at that point.
Managing the subscription
Manage (workspace settings) shows:
- Current plan, status, and next billing date
- Product count vs. plan limit
- Plan change controls (upgrade, downgrade, cancel)
- Billing portal link for invoices and payment methods (provider-dependent)
